How does One Language operate?

Most organizations do not realize that they have systemic and incidental communication issues that are embedded throughout their processes and systems. 

Problem: 

Subject matter experts tend to assume that their target audience understands their intended meaning of communication. 

Unclear, overly complex, or specialized language use can impede communications in a variety of societal contexts. Furthermore, recipients of these communication materials can have different professional, historical, and linguistic barriers that prevent them from understanding the message, products, and services that are being provided by the writer. 

This lack of communication or poor communication between the sender and receiver can hinder, disturb, or in some cases even destroy relationships. 

Solution: 

We provide the tools, best practices, and training to:

1. Simplify your communications by focusing on your reader and       

     your purpose.

2. Utilize the correct and proper ways to communicate to your 

     target audience.

3. Organize your ideas and simplify them before you start writing.

4. Create a customized plain language program.

5. Develop a proper execution plan to maximize customer reach and/or 

     talent search.

6. Create a specific plan to measure and report the success of the program. 

End State: 

One Language ensures the proper application of the Complete Language Access Solution (C.L.A.S.) ®   to guarantee effective communications with your audience.  

Once the members of your organization complete our training and workshops, your members will have knowledge and understanding about the following topics and subjects.

• Digital Access
• Plain Language
• Complex Communication Solutions
• Access to Services  
• Community Engagement 
• Customer Experience 
• Targeted Audience 
• Implicit Bias
• Clarity 
• Non-verbal Communications 
• Perceptual Biases 
• Public Relations
• Trust Building 
• Downward vs. Upward Communication 
• Assumptions