One Language uses our core concept of Complete Language Access Solution (C.L.A.S.)® to ensure that your organization communicates with 100% of your audience. All of our training solutions are interactive.

One Language will conduct an interactive course for groups of 40 - 50 participants. 

Part 1: Basic concepts of communication

Part 2: Communication concepts

Part 3: Communication Strategy

Part 4: Organizational Change

Part 5: Discussion

Part 6: Questions and answers

One Language will conduct an interactive course for groups of 20 - 25 participants. The training can be conducted virtually or in-person, based on the needs of the organization. 

* Customization will require meetings prior to the training to synchronize objectives and expected outcomes. 

One Language will assist in designing and developing training curricula to improve communications and customer service. It does not matter where you are in the development, we will help you with what you need. 

One Language will conduct an interactive course for groups of 40 - 50 participants. 

Part 1: Basic concepts of communication

Part 2: Literacy  concepts

Part 3: Assumptions and misconceptions

Part 4: Best practices

Part 5: Discussion

Part 6: Questions and answers

One Language will conduct an interactive course for groups of 40 - 50 participants. 

Part 1: Intermediate concepts of communication

Part 2: Plans and policies 

Part 3: Assumptions and misconceptions

Part 4: Best practices

Part 5: Discussion

Part 6: Questions and answers

One Language will conduct an interactive course for groups of 40 - 50 participants. 

Part 1: Advanced concepts of communication

Part 2: Organizational improvement solutions 

Part 3: Assumptions and misconceptions

Part 4: Best practices

Part 5: Discussion

Part 6: Questions and answers

One Language will conduct an interactive course for groups of 20 - 25 participants. 

Part 1: Basic concepts of plain language

Part 2: Simple plain language tools

Part 3: Misconceptions and assumptions

Part 4: Editing and practice

Part 5: Discussion

Part 6: Questions and answers

One Language will conduct an interactive course for groups of 20 - 25 participants. The training can be conducted virtually or in-person, based on the needs of the organization. 

*Basic Level 1 Course completion is required for this course. 

Part 1: Advanced concepts of plain language

Part 2: Integration of plain language tools

Part 3: Application to organizational needs

Part 4: Group edits and practice

Part 5: Discussion

Part 6: Questions and answers

One Language will conduct an interactive training course for groups of 10 - 15 participants. The training can be conducted virtually or in-person, based on the needs of the organization. 

*Advanced Level 2 Course completion is required for this course. 

Part 1: Concepts & theories  

Part 2: Tools & tips 

Part 3: Written applicable skills 

Part 4: Written communication practice 

Part 5: Language access

Part 6: Standards & procedures 

Part 7: Spoken applicable skills

Part 8: Spoken communication practice